My house has a British Gas alarm system fitted when it was built (but never activated as I objected to paying the rip off installation fee and monthly charges). I've got itemised billing on my BT phone line and was checking the bill online last week and I noticed that the alarm makes the occasional call to an 0870 number!!
I complained to British Gas about this but they said that the alarm might have a fault and they can send an engineer out to investigate but as the alarm isn't activated and I don't have a contract it will cost around £85!!
I wondered if it would be possible for BT to somehow block the 0870 number but they just said it's nothing to do with them and wouldn't help me (I guess they're quite happy if it continues to make calls!).
I feel like I'm being scammed here. Either I've got to pay the British Gas 'ransom' to get the alarm fixed or just let it continue making calls without my permission.
I had a look inside the alarm control box and there's 4 wires going into the PCB that come from the BT line. The terminals on the PCB are marked 'RING', 'TIP', 'T' and 'R' (or something very similar). I thought it would just be a simple job of disconnecting all the wires but when I did that the alarm started beeping and when I tried using the phone I couldn't get a dial tone so I had to re-connect it.
Is there a way to fool the alarm somehow? I wondered about pulling the fuse out of the alarm but I notice that it's got a battery backup inside the control box so I guess it'll complain like mad if I isolated it (until the battery ran out).
As traditional burglar alarm engineers one of our first questions was - 'Where's the remote keypad?' Most traditional alarm systems have a keypad to interrogate the system's event log enabling you to see timed events such as user activity and device activation. The British Gas Safe & Secure system simply doesn't have one, nor does it need one. For DIY troubleshooting, you may need to reset the alarm system to see the solution working. To do this, simply arm then disarm the system. If you need to replace or add devices, the Alarm System Store has it for you — alarm keypads, wireless sensors and remotes, and accessories and expansion modules like serial cables. Aside from our low. My British Gas DSC alarm keeps beeping? My DSC alarm keeps bleeping and a trouble light illumiates on the keypad. British gas say i need a new battery and will charge £110.!! Can I do this myself and what codes etc will I need to switch it back on again Micky Mason May 2009. British Gas Burglar Alarm Manual Epub Download British Gas Burglar Alarm Manual a safe and secure terms and conditions 3 1 if you are in any doubt about self british gas we unbox the safe colin replaced our british gas security house alarm system powermax wireless alarm system manual zues alarm systems we are uk.
Protect your family with a CO alarm in your home.
Everything you need to know about our carbon monoxide alarm
Watch our short video to learn how carbon monoxide alarms work and why you may need one in your home.
Why your home may need a carbon monoxide alarm
Carbon monoxide is an invisible and very dangerous gas that can cause serious illness, brain damage and death.
Detecting CO
You can't see, smell or taste carbon monoxide so it's very hard to detect without a CO alarm.
Symptoms
Symptoms of CO poisoning include headaches, nausea and vomiting, and in extreme cases, blackouts and convulsions.
Effects
CO poisoning causes around 40 deaths and 200 hospitalizations a year in the UK alone, according to the National Institute for Health and Care Excellence (NICE).
Possible sources of carbon monoxide leaks around your home
Worried about a CO leak? Call the National Gas Service on 0800 111 999 and read our tips on what to do if you suspect a leak.
Your gas boiler
The flame on your boiler should
always burn blue. If it's yellow or
orange, it could mean that you've
got a carbon monoxide leak.
always burn blue. If it's yellow or
orange, it could mean that you've
got a carbon monoxide leak.
Your gas fire
Has your gas fire become difficult to light lately? It might be because too much carbon monoxide is being produced.
Your cooker
Sooty stains on your cooker — or other fuel burning appliance — might be a sign that they’re not working properly and are leaking CO.
Protect your home from carbon monoxide (CO)
Our alarm gives you an early warning about any carbon monoxide leaks in your home before they get to a dangerous level.
- Accurately detects low levels of CO in your home
- Easy to set up, maintenance free and self-testing
- The alarm is really loud, so it’s easy for the average person to hear
- Seven year battery life and manufacturer guarantee
Call us to get a CO alarm for £29.99 including VAT.1
Step one
Step two
Remove the tag to activate the battery.
Step three
Put it somewhere high up, near a gas or fossil burning appliance.
Get a carbon monoxide alarm
Call us to order an alarm and we'll send you one in the post.
HomeCare customer? Get your CO alarm fitted during your next annual service visit.
Call us to get a CO alarm for £29.99 including VAT.1
Need to know more?
Why should I buy a carbon monoxide (CO) alarm from British Gas?
Our alarms are made specially for British Gas by the UK leading manufacturer Fire Angel, who are endorsed by the UK Fire Service. The alarm has an advanced electro-chemical sensor that accurately detects low levels of CO in the air – before it becomes harmful. You can test it yourself, so you can check it's working from time to time. The alarm is really loud – at 85 decibels, it’s about as loud as an old-fashioned alarm clock - so it’s easy for the average person to hear. Our alarm is guaranteed by the manufacturer for seven years – which is how long the battery should last. It’s easy to set up and doesn’t need any maintenance.
What happens if the alarm stops working before the seven years are up?
If it stops working, contact the manufacturer Fire Angel, they will be able to help you.
How many do I need?
It's a good idea to have an alarm in every room where you have a fuel burning appliance, including any room that has a flue running through it and in every sleeping room. Fuel burning appliances include gas boilers, cookers and fire stoves. Visit Project SHOUT and our Gas Safety page for more information about how to protect yourself from carbon monoxide poisoning.
Where should I put my carbon monoxide alarm?
Your CO alarms should be placed up high, between one and three metres from the gas or fossil fuel appliance you're monitoring for CO leaks. They can be left free standing on a shelf or fixed to a wall using the sticky patches provided. If on a ceiling, the alarm should be mounted at least 30cm from any wall. If on a wall, the alarm should be mounted at least 15cm from the ceiling.
British Gas Alarm System Manual Home Security
What if I'm having trouble setting up my alarm?
If you need help setting up your alarm call us on 0800 077 4472. The number is free to call.
How loud is it?
Pink panther cartoon games free download. It's very loud! The alarm is 85 decibels - which is about as loud as an old-fashioned alarm clock, so it should be easy enough for the average person to hear.
Adt Alarm System Manual
Is it portable?
Yes. Since it’s small and battery operated, you can even take it with you to your camping trips – in fact, a surprising number of carbon monoxide incidents happen on camping trips.
When do I need to replace my alarm?
We recommend replacing your alarm when you need to change your battery – which is about every seven years.
What are the potential sources of carbon monoxide poisoning?
Common sources of carbon monoxide poisoning will come from your:
- Boiler
- Fireplace
- Cooker
However, carbon monoxide poisoning can come from any fuel-burning appliance such as:
- Oil and gas boilers
- Portable generators
- Oil or solid fuel cookers
- Gas or paraffin heaters
- Barbeques
- Clogged chimneys
- Wood or gas fireplaces
- Cigarette smoke
- Any fossil fuel-burning appliance
What are the symptoms of carbon monoxide poisoning?
Symptoms of mild carbon monoxide poisoning include: slight headache, nausea, vomiting, fatigue. Symptoms of medium carbon monoxide poisoning include: severe headache, drowsiness, confusion and fast heart rate. Symptoms of extreme carbon monoxide poisoning include: unconsciousness, convulsions, cardiorespiratory failure, death. Feeling immediately better after leaving your house is another sign that you may be experiencing carbon monoxide poisoning.
What to do in an event of a CO incident?
Open all your doors and windows. Stop using all fuel-burning appliances and if possible, turn them off. Evacuate the building and leave all your doors and windows open. Call the National Gas Service on 0800 111 999. Get medical help for anyone you think might have carbon monoxide poisoning. Don't go back inside until the carbon monoxide alarm has stopped or you are told it's safe by an expert. Don't use the leaking appliance again until it's been checked by an expert.
Home improvements.Our products and services
We've got home improvement solutions to give you peace of mind with your heating, hot water and electrics.
Additional information
- Monday to Saturday: 8am - 6pm, Sunday: Closed. We may record calls to help improve our service to you. Fisher 1260x manual. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.